Privacy Policy

This Privacy Policy explains how our Hawaii-based tourism business collects, uses, and protects personal information submitted through our website. By using the site and submitting information through our forms, you agree to the practices described below.

Information We Collect

Information You Provide

We collect personal information only when you voluntarily submit it through website forms. This may include your name, email address, phone number, booking details, travel preferences, and any message or request you choose to include. This information is used solely to respond to inquiries or process booking-related requests.

Automatically Collected Information

When you visit the website, certain technical information may be collected automatically, such as your IP address, browser type, device information, and pages viewed. This data helps us understand how visitors use the site and improve performance and usability. This information does not directly identify you.

How We Use Your Information

We use collected information only for legitimate business purposes, including:

• Responding to inquiries and communication requests
• Processing and managing bookings or reservations
• Providing customer service and support
• Operating, maintaining, and improving website functionality
• Protecting the security of the website and preventing misuse
• Complying with applicable legal or regulatory requirements

We do not use personal information for marketing emails, newsletters, or promotional campaigns.

Cookies and Tracking Technologies

The website uses cookies and similar tracking technologies to support basic functionality and gather general usage data. Cookies help remember user preferences, improve site navigation, and analyze traffic patterns.

You may choose to disable cookies through your browser settings. Please note that doing so may limit certain features or functionality of the website.

Third-Party Services

We use third-party service providers to support website operations, such as analytics tools, booking platforms, and payment processors. These providers may have access to limited personal information only as necessary to perform their services on our behalf.

Payment transactions, when applicable, are handled securely by third-party payment processors. We do not store full payment card details on our servers.

Third-party providers are required to safeguard your information and may not use it for purposes other than providing services to us.

Data Sharing

We do not sell, rent, or trade personal information. Personal data may be disclosed only when required to comply with legal obligations, enforce our policies, protect rights or safety, or as part of a business transfer such as a merger or asset sale.

Data Security

We take reasonable administrative, technical, and physical measures to protect personal information from unauthorized access, disclosure, or misuse. While we strive to protect your data, no method of transmission over the internet or electronic storage is completely secure.

Data Retention

Personal information is retained only for as long as necessary to fulfill the purposes outlined in this policy or to meet legal and operational requirements. When information is no longer needed, it is securely deleted or anonymized.

Your Choices and Rights

You may request access to, correction of, or deletion of your personal information by contacting us through the methods provided on the website. We will make reasonable efforts to respond to and honor such requests in a timely manner.

Children’s Privacy

The website is not intended for use by children under the age of 16. We do not knowingly collect personal information from children. If such information is identified, it will be removed promptly.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in business practices or legal requirements. Any updates will be posted on the website, and continued use of the site constitutes acceptance of the revised policy.

Contact

If you have questions or concerns regarding this Privacy Policy or how your information is handled, please contact us using the contact information provided on the website.